Billy's Books is an independent publishing business operated by William Brown, trading as Billy's Books. This Privacy Policy explains how we collect, use, store and protect personal information when you visit billysbooks.store, create an account, purchase a product, join our mailing list or contact us.
We believe privacy information should be straightforward. We collect only the personal information reasonably required to operate Billy's Books, process purchases, provide customer accounts and digital libraries, communicate with our readers and meet our legal obligations.
Who We Are
The data controller responsible for personal information processed through this website is:
William Brown trading as Billy's Books
Sole trader
Website: billysbooks.store
Email: billy@billysbooks.store
For questions about this Privacy Policy or requests concerning your personal information, please contact us using the email address above.
Information We Collect
Depending upon how you use Billy's Books, we may collect:
Account information — such as your name, email address and securely stored authentication information when you create an account.
Order and transaction information — such as products purchased, transaction amounts, order status and payment references necessary to process and administer your purchase.
Payment information — payments are processed through Stripe. Billy's Books does not need to store your complete payment-card details itself. Stripe processes payment information in accordance with its own privacy and security practices.
Mailing-list information — your name and/or email address when you voluntarily subscribe to receive news, updates or letters from Billy.
Correspondence — information you provide when contacting us through the website or by email.
Technical and usage information — information necessary for the operation and security of the website, together with information collected through cookies or similar technologies as described in our Cookie Policy.
We do not intentionally request special-category personal data through the website.
Billy's Books is not intended for children under 16, and we do not knowingly collect personal information from children under 16.
How We Use Your Information
We may use personal information to:
- create and manage your Billy's Books account and digital library;
- process purchases and provide products you have bought;
- process payments through Stripe;
- provide receipts, order information and necessary service communications;
- respond to enquiries and customer-support requests;
- send marketing emails, news or letters from Billy where you have chosen to receive them;
- maintain the security, functionality and integrity of the website;
- maintain appropriate business, accounting and transaction records; and
- comply with applicable legal and regulatory obligations.
Our Lawful Bases for Processing
Depending upon why we are using your information, our lawful basis may be:
Contract — where processing is necessary to create or administer your account, process an order or provide a product or service you have requested.
Consent — where you choose to subscribe to marketing emails or other optional communications that require your consent. You may withdraw that consent at any time.
Legitimate interests — where reasonably necessary to operate and protect Billy's Books, respond to enquiries, provide customer service and administer the business, provided those interests are not overridden by your rights and interests.
Legal obligation — where we are required to retain or process information to comply with applicable law, including relevant accounting and tax requirements.
Who We Share Information With
We do not sell your personal information and do not provide it to unrelated third parties for their own marketing.
Where necessary, information may be shared with service providers that help us operate Billy's Books, including:
- Stripe, for secure payment processing;
- website hosting, database and infrastructure providers;
- authentication and account-management services;
- email and mailing-list providers;
- website security and technical service providers; and
- professional advisers or public authorities where disclosure is reasonably necessary or legally required.
We aim to provide service providers only with the information reasonably necessary for the service they perform.
International Transfers
Some service providers used to operate Billy's Books may process personal information outside the United Kingdom.
Where UK data-protection law requires safeguards for an international transfer, we will rely upon an applicable lawful transfer mechanism or safeguard.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, accounting and reporting requirements.
Account information may be retained while your account remains active and for an appropriate period afterwards where necessary.
Order, payment-reference and business records are retained for the periods required by applicable tax and accounting rules. For UK self-employed business records, this will normally include retaining relevant records for at least five years after the applicable 31 January Self Assessment submission deadline, with longer periods applying where legally required.
Marketing information is retained until you unsubscribe, withdraw consent or it is no longer reasonably required.
Customer correspondence is retained only for as long as reasonably necessary to deal with the enquiry, maintain appropriate records or resolve a dispute.
Marketing Communications
We will send optional marketing emails, news or letters from Billy only where we have an appropriate legal basis to do so.
Where you have subscribed by consent, you can withdraw that consent at any time by using the unsubscribe facility provided in the communication or by contacting billy@billysbooks.store.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Cookies
Billy's Books uses cookies and similar technologies for purposes including operating the website, maintaining accounts and sessions, security and, where applicable, understanding how visitors use the website.
Further information about the cookies we use, their purposes and the choices available to you can be found in our Cookie Policy.
Your Data Protection Rights
Depending upon the circumstances and applicable data-protection law, you may have rights concerning your personal information, including rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing;
- receive certain information in a portable format where applicable; and
- withdraw consent at any time where processing is based upon consent.
You also have the right to object to processing based upon legitimate interests in circumstances provided by data-protection law.
These rights are not absolute and may be subject to legal exceptions.
To make a request, contact billy@billysbooks.store.
You also have the right to complain to the UK Information Commissioner's Office if you have concerns about how your personal information has been handled.
Security
We take reasonable technical and organisational measures appropriate to the nature of the information we process to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet-based service can guarantee absolute security, but we aim to use appropriate safeguards and reputable service providers when operating Billy's Books.
Third-Party Websites
Billy's Books may contain links to third-party websites, including retailers or other services. Those websites operate under their own privacy policies and practices.
We are not responsible for the privacy practices of an independent third-party website, and we recommend reviewing its privacy information before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when Billy's Books, our service providers or applicable legal requirements change.
When we make changes, we will update the “Last updated” date at the top of this page. Where appropriate, we may also notify registered users or subscribers of significant changes.
Contact
For privacy questions or requests concerning your personal information:
William Brown trading as Billy's Books
Email: billy@billysbooks.store
Website: billysbooks.store